Office & Admin Skills for Work
Learn office administration skills including communication, customer service, Excel and GDPR.
Service Description
👤 Tutor: Christian Martin 📅 Day: Tuesday ⏱ Duration: 10 weeks 💶 Price: €105 📍 Location: Room S09 🕒 Time: 7pm - 8:30pm Build the practical skills needed for entry-level office administration, reception and customer service roles. Through realistic workplace activities, you will practise writing professional emails, handling phone calls and customer enquiries, organising appointments and records, preparing documents, maintaining simple spreadsheet trackers, understanding how CRM systems are used, protecting confidential information and managing competing priorities. Ideal for adults entering the workplace, returning to work or changing career and looking to build confidence for an office-based role. Basic computer skills are recommended.